Returns & Refund Policy

At Top End Liquor Beer & Wine, we strive to ensure absolute satisfaction with your beverage selection. Due to Texas Alcoholic Beverage Commission rules and regulatory compliance, return restrictions apply to alcohol beverages.

1. Eligible Returns

Returns are only accepted if:

• The item delivered was incorrect or did not match your invoice receipt.
• The bottle arrived broken, leaking, or damaged during transit.
• The wine bottle is corked or spoiled (subject to store verification).

2. Processing Time

Refunds are processed back to your original payment card via Stripe. Refunds typically clear within 5 to 10 business days depending on your bank's policies.

3. Restocking and Delivery Fees

If an order is returned or refused because a customer could not produce a valid 21+ photo ID, the refund will be issued minus the Uber courier shipping fees and a 10% restocking charge.